Privacy Policy

Who We Are

The address of our website is: https://hausmeisterserviceteneriffa.com.

This privacy policy clarifies the type, scope, and purposes of the collection and use of data from visitors and users (hereinafter collectively referred to as “users”).

Collection of Access Data

The provider collects data about every access to the online service (so-called server log files). Access data includes the name of the retrieved webpage, file, date and time of access, transmitted data volume, message about successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address, and the requesting provider.
The provider uses the log data without personal attribution or other profiling, in accordance with legal provisions, solely for statistical evaluations for the purpose of operation, security, and optimization of the online service. However, the provider reserves the right to review log data retrospectively if there are concrete indications of illegal use.

Collection and Use of Personal Data

Personal data is only collected and used by the provider if this is legally permitted or if users consent to the data collection. Typically, it is evident to users which data is stored when using the service, such as name, email address, and message when using the contact form.
The personal data provided for the purpose of ordering goods (such as name, email address, address, payment data) will be used by the seller to fulfill and process the contract. This data is treated confidentially, transmitted securely, and not shared with third parties who are not involved in the order, delivery, and payment process.
When contacting the provider (via contact form or email), the user’s information is stored to process the request and in case follow-up questions arise.
The provider has taken organizational, contractual, and technical security measures to ensure compliance with data protection laws and to prevent accidental or intentional manipulation, loss, destruction, or unauthorized access.

Data Transfer to Third Parties

User data is only passed on to third parties if this is legally permitted or if a user has consented to the transfer.
This is, for example, the case when the transfer of data serves to fulfill contractual obligations towards the user and the postal address is passed on to a shipping company after an online order. Or if the data is requested by competent authorities such as law enforcement agencies.
The personal data of users will not be sold or passed on to third parties for advertising purposes or for the creation of user profiles.

Cookies

The provider does not use “cookies” in the context of its online offerings.

Revocation, Changes, Corrections, and Updates

The user has the right to request free information about the personal data stored about him or her by the provider. Contact details can be found in the provider’s imprint.
Additionally, the user has the right to correction of incorrect data, blocking, and deletion of his or her personal data, provided that there is no legal obligation to retain it.

Changes to the Privacy Policy

The provider reserves the right to change the privacy policy in order to adapt it to changed legal situations or in the event of changes to the service and data processing.